The walked my 10 year old through almost an entire bike buildup including finding parts. They where patient and treated him like an equal. I can't say enough about the volunteers here. This is a fantastic group that I wish more people and bike shops would support.
Amazing
Cannot recommend this place at all for cycling enthusiasts to shop for their gear.
Bicycle Works sold me a pair of Campagnolo wheels (intended as a spare road set) which I found out at a later date had a cracked rear rim. A tech supposedly serviced them before my pick up when I bought the wheels. First of all, shame on me for not seeing the crack when looking them over. But I'm still highly disappointed that a bike refurbishing business would allow this to happen. When I stopped in recently to check around for something else I needed, I let them know what happened a while back with the cracked rim, and that I wasn't very pleased. The guy (Steve I think) I was working with just looked at me as if to say 'yeah, so?'. No apology, no offer of a compensation part, nothing. I'm done with this place.
I wrecked my main commuting and touring bike. They had me set up with a fantastic old Schwinn in no time.
Bicycle Works is a US Bicycle Store based in St Louis, Illinois. Bicycle Works is located at 2414 Menard St, St Louis, MO 63104, USA.
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