After waiting till the second day (because they're not professional enough to stock each plumber with the right tool for the job) on the same service call, I had to call the plumber to confirm that he was still on the way, since he was 30 minutes late on the late afternoon scheduled appt...?
After stringing me on for another twenty minutes, he then proceeded to to tell me that he wouldn't make it to this part of town until 9-10:00pm....REALLY!
We have used this company a few times in the past 2 years. Very knowledgeable, professional, and reasonable pricing. We will always call Matt for any of our plumbing needs.
I was in an emergency situation with NO water service to the house. Matt answered my call personally and then took my location information via text ... he looked at the photos I sent of my valve and had the part I needed when he arrived. He was willing to come LATE in the evening (with no "overtime" charge) to get us up and running again!! Will certainly call him again if I need a plumber!!
Matt is the man! Not only is he the most intelligent plumber in town, but he is also the most reasonable. I had a 4 inch PVC sewer line go out, and with only a day's notice, it was fixed, because Matt bought the parts he needed for the job ahead of time, and was able to work around my crazy, unpredictable schedule. And instead of putting my job off, until the next day, he worked late, and got it done, and didn't stick it to me for after hours labor. This guy is going places! Two words: "Hire him."
You were never going to make it on time, and if you thought the job was to small to be worth your time.....you should have just said so! I would have gotten another competent plumbing company in the south county area a day sooner!
Plumbing Plus is a US Plumber based in St Louis, Illinois. Plumbing Plus is located at 6123 Bradley Manor Pl, St. Louis, MO 63129, USA.
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